This page says plainly who is behind playwhimsy.com, so anyone dealing with us — a parent with a warranty claim, a retailer, or a regulator — can see exactly who we are. It covers the trader-identification expectations under UAE commercial and consumer protection rules, and the disclosure European visitors expect in a legal notice or Impressum.
Company details
- Legal name
- Abbas Bin Haider General Trading LLC
- Legal form
- Limited Liability Company (LLC)
- Country
- United Arab Emirates
- Emirate of registration
- Dubai
- Trade licence number
- Available on request
- Licensing authority
- Department of Economy and Tourism, Dubai
- Registered office
- Office No. 13, 14 Road, 11 Al Budoor Bld., Baniyas Square, Dubai, United Arab Emirates
- Telephone
- +971 4 223 7397
- topgear@abhgt.com
- Website
- playwhimsy.com
- Group
- Part of the Abbas Bin Haider Group — a Dubai family business since 1979 — abbasbinhaider.com
A note on names. “Abbas Bin Haider Group” is the family’s collective name for its companies; it is not itself a registered company. The legal entity behind the Whimsy brand and this website is Abbas Bin Haider General Trading LLC.
The Whimsy brand
Whimsy is a children’s bicycle brand, designed in Dubai and owned by Abbas Bin Haider General Trading LLC. There are two models — the Whimsy Classic and the Whimsy Pro — sold to the public through independent retailers and marketplaces across the UAE.
The Whimsy name, emblem and wordmark are trade marks of Abbas Bin Haider General Trading LLC.
Responsible for this website
Abbas Bin Haider General Trading LLC, at the address above, is responsible for the content of this website and is the controller of personal data collected through it.
Warranty and after-sales
The Whimsy limited warranty — lifetime on the frame, nine months on the fork and all other original components — is set out in full on our Warranty page.
Complaints and disputes
If you have a complaint about a Whimsy bike, about how we’ve behaved, or about this website, write to topgear@abhgt.com or call +971 4 223 7397. We take complaints seriously and we will answer.
If your complaint is about a purchase — price, delivery, a return or a refund — raise it with the retailer first, since your contract of sale is with them. Consumers in the UAE may also contact the Ministry of Economy’s consumer protection service. Complaints about how we’ve handled personal data are covered in our Privacy Policy.
Governing law and jurisdiction are in clause 15 of our Terms of Use.
Content and copyright
© 2026 Abbas Bin Haider General Trading LLC. All rights reserved. The writing, design, illustration, photography and code of this website are protected by copyright.
Related pages
Privacy Policy · Cookie Policy · Terms of Use · Warranty · Accessibility Statement · Questions & Answers